• How do I open an account ?

Simply Apply online or contact us at 1800-1 1-0444.

• What is my Login Credentials?

Your login ID for RR is shared with you in the “Welcome Email” when you open your account. In case you do not remember your login ID, you can send an email on rrequity@rrfcl.com and mention your PAN number. Our support team will give you your login ID.

• Where will I receive my login details?

Once your account is activated, you will receive your login credentials on your registered email ID. You will be able to access your account with these credentials.

• How to login and reset my new password.

Simply put in your login i and click on “Forgot Password”. You will receive a link to reset your password on your registered email address. Please ensure that you set a strong alphanumeric password (6-12 length) with one special character. Once you reset the password, you can login to your account using the new password.

• Eligibility for opening trading account ?

Any individual, HUF, proprietary firm, or a company can open an account.

• What are market timings ?

Equity-

Pre-market    -9 am to 9.15 am
Normal trading    - 9.15 am to 3.30 pm
Post-market    -3.40 pm to 4.00 pm

Currency-

Normal trading & cross-currency - 9 am to 5 pm

• What is Securities Transaction Tax (STT)?

Securities Transaction Tax (STT) is a tax being levied on all transactions done on the stock exchanges.

• How do I open a Trading Account without opening a Demat account?

NSE/BSE mandates a Demat with your Trading Account for securities. Currency and Commodities do not require a Demat Account.

• ISIN Number

The International Securities Identification Number or ISIN Code is a unique code that is used to identify securities.

• Documents required for account opening ?

The following documents are required to open an account for a resident individual :

1.) PAN Card – As per the SEBI Regulations, a PAN Card is mandatory document for any investment in capital markets

2.) Aadhaar Card – This is required for paperless account opening.

3.) Cancelled Cheque – A cancelled cheque should clearly mention the name of the Account Holder, Account Number, IFSC Code and MICR Code.

4.) Photograph – A Passport size photograph is a KYC requirement as per the SEBI Regulations.

5.) Signature on White Paper – This is a regulatory and operational requirement to cross-reference the signature in the case of physically opening an account.

6.) Income Proof (for Derivatives) – For Trading in futures and options of all Equity, Commodity and Currency , Income Proof is a mandatory document.

• Frequently Used terms in Equity Trading?

1.) Market Order – A market order is a buy or sell order to be executed immediately at the current market prices.

2.) Limit Order - An order to buy or sell a stock at a specific price or better.

3.) Stop Loss Orders – It is an advance order to sell an asset when it reaches a particular price point. It is used to limit loss or gain in a trade.

4.) Bid Price - Highest price that a buyer is willing to pay for a goods.

5.) Ask Price - The price a seller states they will accept.

Demat Account Definitions

• Demat: A Demat Account helps the investors hold shares and securities in electronic format.

• BSDA: Basic Service Demat Account, a type of account which offers limited services at reduced costs.

• PoA: Power of Attorney, a legal document giving authority to broker to settle the trades though holding in clients demat account.

• DPC: Delayed Payment Charges.

• Dematerialisation: Process to converting physical certificates to electronic form.

• Rematerialisation: Process of converting electronic shares to physical certificates.

• DIS: Delivery Instruction Slip, Similar to conventional cheque book for demat account. It is used offline demat account transactions.

• NSDL: National Securities Depository Limited, the 1st central securities depository. It offer services to hold shares in electronic form on behalf of the customer.

• CDSL: Central Depository Services (India) Limited, the 2nd securities depository. It also offers service to hold shares in electronic form.

CONTACT Us

  • Contact Us

  • Head Office - New Delhi 412-422, Indraprakash Building 21, Barakhamba Road, New Delhi – 110001
    Toll Free: 1800 11 0444

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  • Attention Investors
  • * Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.

    * Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.

    * Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Exchange website at following link: here.

    * Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/ collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.

    * Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.

    * Don't ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.

    * Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.

    * Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.”
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