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Helpdesk
S.No
Coordination
Name
Email Id
Mobile No
1
COORDINATION/ACCOUNTS(Equity)/COMPLIANCE- AP Registration
Ashish Agarwal
ashish.a@rrfcl.com
9310258001
2
ONLINE TRADING & RMS Queries
Manoj Kumar Gupta
manojgupta@rrfcl.com
9540001963
3
Account Opening & Back Office Related Queries
Neeraj Mishra
neerajmishra@rrfcl.com
8178998157
4
DP Related Queries
Neelam Khanna
Neelam.k@rrfcl.com
8178997836
5
KYC Related Queries
Meenakshi
meenakshi.k@rrfcl.com
8929682602
Investor Charter
Investor Charter - CDSL
Investor Charter - STOCK BROKER
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Anti Money Laundering Policy
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Cyber Security Cyber Resilence Policy
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DP Surveillance Policy
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Error Account Policy
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Policy on Pre Funded Instruments and Electronic Fund Transfer
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Policy on Unauthenticated News Circulation
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Right and obligations of BO
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Right and obligations of Stock Broker
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Fund Transfer
Details of different types of payment options
as per your comfort
Direct Payment
Online Payment
Login and Pay through trade portal
UPI Payment
NEFT / RTGS / Cheque
Here’s a comparison of how these 3 modes operate
Particulars
UPI/ONLINE/Direct
Via NEFT / RTGS
Via Cheques
Time Taken
Instant
3-4 hours
3-4 days
Cost
Rs. 11 per transaction + GST*
Free at our end, but bank charges may apply
Free at our end, but bank charges may apply
Submission of Transfer Details & Acknowledgment
Not Required
Required
Required